{
  "metadata": {
    "canonicalUrl": "https://supaintent.com/ai-brand-index/artificial-intelligence-conversational-intelligence-software",
    "categoryName": "Conversational Intelligence Software",
    "categoryPath": "Artificial Intelligence > Conversational Intelligence Software",
    "csvUrl": "https://supaintent.com/ai-brand-index/data/artificial-intelligence-conversational-intelligence-software.csv",
    "generatedBy": "SupaIntent AI Brand Index",
    "jsonUrl": "https://supaintent.com/ai-brand-index/data/artificial-intelligence-conversational-intelligence-software.json",
    "methodologyUrl": "https://supaintent.com/ai-brand-index/methodology",
    "providers": {
      "chatgpt": "ChatGPT",
      "google_ai_mode": "Google AI Mode",
      "gemini": "Gemini",
      "perplexity": "Perplexity"
    },
    "refreshDate": "2026-08-09",
    "slug": "artificial-intelligence-conversational-intelligence-software",
    "snapshots": [
      "2026-05-03",
      "2026-05-10",
      "2026-05-17",
      "2026-05-24",
      "2026-05-31",
      "2026-06-07",
      "2026-06-14",
      "2026-06-21",
      "2026-06-28",
      "2026-07-05",
      "2026-07-12",
      "2026-07-19",
      "2026-07-26",
      "2026-08-02",
      "2026-08-09"
    ]
  },
  "summary": {
    "brandCount": 28,
    "citedSourceCount": 30,
    "currentLeader": "Gong",
    "officialBrandSiteCitationShare": 36,
    "sourceMentionTotal": 50,
    "topBrandSites": [
      {
        "displayName": "G2",
        "domain": "g2.com"
      },
      {
        "displayName": "G2",
        "domain": "learn.g2.com"
      },
      {
        "displayName": "Gartner",
        "domain": "gartner.com"
      }
    ],
    "topBrands": [
      "Gong",
      "ZoomInfo Chorus",
      "Fireflies.ai"
    ],
    "updateCadence": "weekly"
  },
  "findings": [
    "As of 9 August 2026, SupaIntent tracked 28 conversational intelligence software brands across buying-intent prompts on ChatGPT, Google AI Mode, Gemini and Perplexity. Gong appeared in the most answers overall, followed by ZoomInfo Chorus and Fireflies.ai.",
    "Gong held the top position, but the ranking below it moved sharply: CallMiner, Clari Copilot and HubSpot entered the top 10 this week, while Avoma dropped at least three positions.",
    "Review platforms shape this category: G2 and G2 are the most cited review sources, and review platforms account for 40% of all citations.",
    "The engines disagree on the leader. ChatGPT, Google AI Mode and Gemini name Gong first and Perplexity names OpenAI ChatGPT, which does not appear in the top five of any other engine."
  ],
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