Privacy Policy

SupaIntent provides a B2B software service that helps teams monitor how brands, domains, prompts, competitors, and sources appear in AI-generated answers and AI search experiences.

For privacy questions or requests, contact us at support@supaintent.com.

We collect information that users provide directly, information generated through use of the service, and limited technical information needed to operate and secure the service.

• Account and support information, such as email address, name, company, login details, and messages sent to support.
• Product data, such as domains, brand names, competitors, prompts, project settings, monitoring results, and related AI visibility data.
• Payment information handled by Stripe, such as billing details, payment status, card brand, and partial card details. SupaIntent does not store full card numbers.
• Technical and usage information needed for security, diagnostics, product analytics, and service operation, such as pages viewed, actions taken, browser type, approximate location, device data, and timestamps.

We use information to provide, maintain, secure, improve, and support SupaIntent.

• Create and manage accounts, projects, access, and subscriptions.
• Run monitoring, prompt analysis, competitor analysis, source analysis, and related AI visibility features.
• Respond to support requests and communicate about the service.
• Process payments, prevent fraud, and keep billing records.
• Measure product usage, diagnose issues, improve reliability, and protect against abuse.
• Send product and marketing emails where permitted. Users can opt out of marketing emails, but service, account, security, and billing emails may still be sent.

Some SupaIntent features use AI systems through Requesty.ai and the AI providers available through that service. To provide those features, prompts, brand names, domains, competitor names, project context, and related content may be sent for processing.

Users should not submit confidential, regulated, or highly sensitive personal information unless they are authorized to do so and have confirmed the service is appropriate for that data.

We use trusted service providers to operate SupaIntent. These providers process information only as needed to provide their services to us.

• Supabase for database, authentication, and backend infrastructure.
• Requesty.ai for AI-related processing and routing to AI providers.
• Stripe for payment processing and billing.
• PostHog for product analytics. On the public website, PostHog is configured without persistent browser storage.

We use only storage that is necessary for the service to function, stay secure, remember user preferences, process payments, or operate required product features.

The public website stores the selected theme in localStorage so the site can keep the user's light or dark preference. Product analytics on the public website is configured without persistent cookies or localStorage identifiers.

Where privacy laws such as the GDPR apply, we process personal data based on the need to provide the service, our legitimate interests in operating and improving a secure B2B product, compliance with legal obligations, and consent where required.

Depending on location and applicable law, users may have rights to access, correct, delete, export, restrict, or object to processing of personal data, and to withdraw consent where processing is based on consent. Requests can be sent to support@supaintent.com.

We keep information for as long as needed to provide the service, maintain business records, resolve disputes, comply with legal obligations, and protect the service.

We use reasonable technical and organizational measures designed to protect information. No system is perfectly secure, so users should protect account credentials and notify us about suspected unauthorized access.

We may update this Privacy Policy as the service changes. The updated version will be posted on this page with a revised last updated date.