Dataset size
The latest AI IT Agents Software run found 20 recommended brands and 15 cited sources in AI answers.
AI IT Agents Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the AI IT Agents Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track which brands are recommended, which sources are cited, and how rankings change week over week. Use it to see the freshest AI visibility data for this category.
Updated 13 September 2026
Brands
Category coverage
20
ranked across AI engines
Sources
Evidence base
15
domains cited in answers
Brand sites
Official share
46%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| ServiceNow | 1 |
| Moveworks | 2 |
| Atera | 3 |
| Aisera | 4 |
| Atlassian | 5 |
What AI tools say about AI IT Agents Software
Movement
What changed this week?
ServiceNow overtook Moveworks this week to take the top position.
Sources
Which sources shape AI answers?
Answers in this category lean on vendor pages: Atomicwork, Moveworks and Aisera are the most cited brand-owned sources, and official domains account for 46% of all citations.
Citation-ready
Key facts from this AI Brand Index report
Current leader
ServiceNow ranks #1 for AI IT Agents Software in the latest SupaIntent AI Brand Index run.
Top brands
ServiceNow, Moveworks, and Atera lead AI IT Agents Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
G2, Gartner, and Atomicwork are the most cited brand sites in this category.
Weekly movement
Top 10 onlyBiggest gains
Moved up this week
BMC Software5 to #7
Glean5 to #10
PagerDuty3 to #8
Biggest losses
Moved down this week
Cognigy11 to #19
Ivanti9 to #17
Console7 to #16
Harmony3 to #11
Rank history
Weekly rank changes for the current top 10
| Rank | Brand | Previous | Current | Change | Best |
|---|---|---|---|---|---|
| #1 | #3 | #1 | 2 | #1 | |
| #2 | #1 | #2 | 1 | #1 | |
| #3 | #2 | #3 | 1 | #2 | |
| #4 | #4 | #4 | 0 | #1 | |
| #5 | #6 | #5 | 1 | #2 | |
| #6 | #5 | #6 | 1 | #3 | |
| #7 | #12 | #7 | 5 | #3 | |
| #8 | #11 | #8 | 3 | #3 | |
| #9 | #7 | #9 | 2 | #3 | |
| #10 | #15 | #10 | 5 | #7 |
Current brand snapshot
20 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +2 | #1 | #1 | #5 | - | | |
| 2 | -1 | #3 | #8 | #2 | - | | |
| 3 | -1 | #2 | - | #1 | - | | |
| 4 | 0 | #6 | #9 | #3 | - | | |
| 5 | +1 | - | #2 | #9 | - | | |
| 6 | -1 | - | #6 | #6 | - | | |
| 7 | +5 | - | #4 | #10 | - | | |
| 8 | +3 | - | #3 | - | - | | |
| 9 | -2 | - | - | #4 | - | | |
| 10 | +5 | #4 | - | - | - | | |
| 11 | -3 | #5 | - | - | - | | |
| 12 | +2 | - | #5 | - | - | | |
| 13 | +3 | #7 | - | - | - | | |
| 14 | New | - | #7 | - | - | | |
| 15 | -4 | - | - | #7 | - | | |
| 16 | -7 | #8 | - | - | - | | |
| 17 | -9 | - | - | #8 | - | | |
| 18 | 0 | #9 | - | - | - | | |
| 19 | -11 | - | #10 | - | - | | |
| 20 | -7 | #10 | - | - | - | |
Current source snapshot
15 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 12 | | |
| 2 | 7 | | |
| 3 | AtomicworkOfficial | 6 | |
| 4 | MoveworksOfficial | 2 | |
| 5 | 2 | | |
| 6 | AiseraOfficial | 1 | |
| 7 | AtlassianOfficial | 1 | |
| 8 | BmcOfficial | 1 | |
| 9 | CognigyOfficial | 1 | |
| 10 | FreshworksOfficial | 1 | |
| 11 | JitterbitOfficial | 1 | |
| 12 | PagerdutyOfficial | 1 | |
| 13 | RezolveOfficial | 1 | |
| 14 | ServicenowOfficial | 1 | |
| 15 | ZendeskOfficial | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| ServiceNow | 1 |
| Atera | 2 |
| Moveworks | 3 |
| Glean | 4 |
| Harmony | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #1 | - | - | - | | |
| 2 | +1 | #2 | - | - | - | | |
| 3 | -1 | #3 | - | - | - | | |
| 4 | +4 | #4 | - | - | - | | |
| 5 | New | #5 | - | - | - | | |
| 6 | -2 | #6 | - | - | - | | |
| 7 | +2 | #7 | - | - | - | | |
| 8 | -2 | #8 | - | - | - | | |
| 9 | +1 | #9 | - | - | - | | |
| 10 | -3 | #10 | - | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| ServiceNow | 1 |
| Atlassian | 2 |
| PagerDuty | 3 |
| BMC Software | 4 |
| Zendesk | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +3 | - | #1 | - | - | | |
| 2 | +7 | - | #2 | - | - | | |
| 3 | +2 | - | #3 | - | - | | |
| 4 | -1 | - | #4 | - | - | | |
| 5 | +2 | - | #5 | - | - | | |
| 6 | +2 | - | #6 | - | - | | |
| 7 | New | - | #7 | - | - | | |
| 8 | -7 | - | #8 | - | - | | |
| 9 | -7 | - | #9 | - | - | | |
| 10 | New | - | #10 | - | - | |
Current source snapshot
10 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | AiseraOfficial | 1 | |
| 2 | AtlassianOfficial | 1 | |
| 3 | BmcOfficial | 1 | |
| 4 | CognigyOfficial | 1 | |
| 5 | FreshworksOfficial | 1 | |
| 6 | JitterbitOfficial | 1 | |
| 7 | MoveworksOfficial | 1 | |
| 8 | PagerdutyOfficial | 1 | |
| 9 | ServicenowOfficial | 1 | |
| 10 | ZendeskOfficial | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Atera | 1 |
| Moveworks | 2 |
| Aisera | 3 |
| Atomicwork | 4 |
| ServiceNow | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | #1 | - | | |
| 2 | +1 | - | - | #2 | - | | |
| 3 | +5 | - | - | #3 | - | | |
| 4 | -3 | - | - | #4 | - | | |
| 5 | -3 | - | - | #5 | - | | |
| 6 | -2 | - | - | #6 | - | | |
| 7 | -1 | - | - | #7 | - | | |
| 8 | -4 | - | - | #8 | - | | |
| 9 | -4 | - | - | #9 | - | | |
| 10 | -3 | - | - | #10 | - | |
Current source snapshot
3 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 7 | | |
| 2 | AtomicworkOfficial | 6 | |
| 3 | 2 | |
Common AI search questions about AI IT Agents Software
Q1
Who leads AI IT Agents Software in AI answers?
ServiceNow is the most recommended AI IT agents software brand in the latest AI Brand Index run. The next highest-ranked brands are Moveworks and Atera. Per-engine leader data is not available for this run.
Q2
Which cited sources are used for AI IT Agents Software?
The most cited sources for AI IT agents software recommendations are G2, Gartner and Atomicwork, out of 15 tracked sources. Answers in this category lean on vendor pages: Atomicwork, Moveworks and Aisera are the most cited brand-owned sources, and official domains account for 46% of all citations. The main independent sources are G2, Gartner and Kore.
Q3
How fresh is this AI IT Agents Software ranking?
The AI Brand Index updates every Sunday. In the latest run, Cognigy, Ivanti, Console, BMC Software and Glean and 2 other brands moved three or more positions in the AI IT agents software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: AI IT Agents Software. https://supaintent.com/ai-brand-index/artificial-intelligence-agentic-ai-software-ai-agents-ai-it-agents-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for AI IT Agents Software, including 20 recommended brands and 15 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
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