Dataset size
The latest AI IT Agents Software run found 28 recommended brands and 38 cited sources in AI answers.
AI IT Agents Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the AI IT Agents Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track what brands are recommended, which cited sources are used and how positions move week to week. Use it to see the freshest AI visibility data for this category.
Updated 9 August 2026
Brands
Category coverage
28
ranked across AI engines
Sources
Evidence base
38
domains cited in answers
Brand sites
Official share
48%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| ServiceNow | 1 |
| Moveworks | 2 |
| Aisera | 3 |
| IBM | 4 |
| Microsoft | 5 |
AWSWhat AI tools say about AI IT Agents Software
Movement
What changed this week?
ServiceNow held the top position, but the ranking below it moved sharply: AWS and Atlassian entered the top 10 this week, while OpenAI dropped at least three positions.
Sources
Which sources shape AI answers?
Answers in this category lean on vendor pages: Atera, Salesforce and Servicenow are the most cited brand-owned sources, and official domains account for 48% of all citations.
Engines
Do AI engines agree on the leader?
The engines disagree on the leader. ChatGPT names Atera, Google AI Mode and Gemini both name ServiceNow first, and Perplexity names OpenAI.
Citation-ready
Key facts from this AI Brand Index report
Current leader
ServiceNow ranks #1 for AI IT Agents Software in the latest SupaIntent AI Brand Index run.
Top brands
ServiceNow, Moveworks, and Aisera lead AI IT Agents Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
G2, Atera, and Salesforce are the most cited brand sites in this category.
Weekly movement
Top 10 onlyEntered the index
New in the top 10
Atlassian#10
Biggest gains
Moved up this week
Aisera6 to #3
Salesforce6 to #9
Atera3 to #7
Biggest losses
Moved down this week
OpenAI3 to #8
Unchanged at the top
Leader held position
ServiceNowstayed #1
Rank history
Weekly rank changes for the current top 10
| Rank | Brand | Previous | Current | Change | Best |
|---|---|---|---|---|---|
| #1 | #1 | #1 | 0 | #1 | |
| #2 | #2 | #2 | 0 | #2 | |
| #3 | #9 | #3 | 6 | #3 | |
| #4 | #3 | #4 | 1 | #3 | |
| #5 | #4 | #5 | 1 | #4 | |
| #6 | AWS | New | #6 | New | #6 |
| #7 | #10 | #7 | 3 | #7 | |
| #8 | #5 | #8 | 3 | #5 | |
| #9 | #15 | #9 | 6 | #3 | |
| #10 | New | #10 | New | #10 |
Current brand snapshot
28 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #2 | #1 | #1 | - | | |
| 2 | 0 | #4 | #2 | #3 | - | | |
| 3 | +6 | #5 | #3 | - | - | | |
| 4 | -1 | - | #4 | - | #4 | | |
| 5 | -1 | - | #6 | - | #2 | | |
| 6 | New | - | #7 | - | #5 | | |
| 7 | +3 | #1 | - | - | - | | |
| 8 | -3 | - | - | - | #1 | | |
| 9 | +6 | - | #10 | #7 | #7 | | |
| 10 | New | - | - | #2 | - | | |
| 11 | New | #8 | - | #6 | - | | |
| 12 | +18 | #3 | - | - | - | | |
| 13 | New | - | - | - | #3 | | |
| 14 | New | - | - | #4 | - | | |
| 15 | New | - | - | #5 | - | | |
| 16 | +2 | - | #5 | - | - | | |
| 17 | New | - | - | - | #6 | | |
| 18 | New | #6 | - | - | - | | |
| 19 | +4 | #9 | - | #9 | - | | |
| 20 | New | #7 | - | - | - | | |
| 21 | New | - | - | - | #8 | | |
| 22 | New | - | #8 | - | - | | |
| 23 | New | - | - | #8 | - | | |
| 24 | New | - | #9 | - | - | | |
| 25 | New | - | - | - | #9 | | |
| 26 | New | - | - | - | #10 | | |
| 27 | New | #10 | - | - | - | | |
| 28 | New | - | - | #10 | - | |
Current source snapshot
38 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 17 | | |
| 2 | AteraOfficial | 4 | |
| 3 | SalesforceOfficial | 3 | |
| 4 | 2 | | |
| 5 | ServicenowOfficial | 2 | |
| 6 | 2 | | |
| 7 | ServicenowOfficial | 2 | |
| 8 | 2 | | |
| 9 | 2 | | |
| 10 | AIOfficial | 1 | |
| 11 | 1 | | |
| 12 | AnthropicOfficial | 1 | |
| 13 | AtlassianOfficial | 1 | |
| 14 | AmazonOfficial | 1 | |
| 15 | BmcOfficial | 1 | |
| 16 | 1 | | |
| 17 | C3Official | 1 | |
| 18 | IbmOfficial | 1 | |
| 19 | 1 | | |
| 20 | 1 | | |
| 21 | 1 | | |
| 22 | FreshworksOfficial | 1 | |
| 23 | HuggingfaceOfficial | 1 | |
| 24 | IbmOfficial | 1 | |
| 25 | IvantiOfficial | 1 | |
| 26 | ManageengineOfficial | 1 | |
| 27 | MicrosoftOfficial | 1 | |
| 28 | MoveworksOfficial | 1 | |
| 29 | OnereachOfficial | 1 | |
| 30 | OpenaiOfficial | 1 | |
| 31 | 1 | | |
| 32 | PytorchOfficial | 1 | |
| 33 | Sema4Official | 1 | |
| 34 | SolarwindsOfficial | 1 | |
| 35 | SysaidOfficial | 1 | |
| 36 | 1 | | |
| 37 | 1 | | |
| 38 | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Atera | 1 |
| ServiceNow AI Agents | 2 |
| Console | 3 |
| Moveworks | 4 |
| Aisera | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | New | #1 | - | - | - | | |
| 2 | New | #2 | - | - | - | | |
| 3 | +7 | #3 | - | - | - | | |
| 4 | -2 | #4 | - | - | - | | |
| 5 | -2 | #5 | - | - | - | | |
| 6 | New | #6 | - | - | - | | |
| 7 | New | #7 | - | - | - | | |
| 8 | New | #8 | - | - | - | | |
| 9 | -2 | #9 | - | - | - | | |
| 10 | New | #10 | - | - | - | |
Current source snapshot
4 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 17 | | |
| 2 | AteraOfficial | 4 | |
| 3 | 2 | | |
| 4 | ServicenowOfficial | 2 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| ServiceNow | 1 |
| Moveworks | 2 |
| Aisera | 3 |
| IBM | 4 |
| UiPath | 5 |
AWSCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +5 | - | #1 | - | - | | |
| 2 | New | - | #2 | - | - | | |
| 3 | New | - | #3 | - | - | | |
| 4 | New | - | #4 | - | - | | |
| 5 | New | - | #5 | - | - | | |
| 6 | New | - | #6 | - | - | | |
| 7 | New | - | #7 | - | - | | |
| 8 | New | - | #8 | - | - | | |
| 9 | New | - | #9 | - | - | | |
| 10 | New | - | #10 | - | - | |
Current source snapshot
10 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 1 | | |
| 2 | IbmOfficial | 1 | |
| 3 | 1 | | |
| 4 | 1 | | |
| 5 | 1 | | |
| 6 | OnereachOfficial | 1 | |
| 7 | 1 | | |
| 8 | SalesforceOfficial | 1 | |
| 9 | Sema4Official | 1 | |
| 10 | ServicenowOfficial | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| ServiceNow | 1 |
| Atlassian | 2 |
| Moveworks | 3 |
| BMC Software | 4 |
| Ivanti | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +1 | - | - | #1 | - | | |
| 2 | New | - | - | #2 | - | | |
| 3 | -2 | - | - | #3 | - | | |
| 4 | New | - | - | #4 | - | | |
| 5 | New | - | - | #5 | - | | |
| 6 | New | - | - | #6 | - | | |
| 7 | New | - | - | #7 | - | | |
| 8 | New | - | - | #8 | - | | |
| 9 | New | - | - | #9 | - | | |
| 10 | New | - | - | #10 | - | |
Current source snapshot
10 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | AtlassianOfficial | 1 | |
| 2 | BmcOfficial | 1 | |
| 3 | FreshworksOfficial | 1 | |
| 4 | IvantiOfficial | 1 | |
| 5 | ManageengineOfficial | 1 | |
| 6 | MoveworksOfficial | 1 | |
| 7 | SalesforceOfficial | 1 | |
| 8 | ServicenowOfficial | 1 | |
| 9 | SolarwindsOfficial | 1 | |
| 10 | SysaidOfficial | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| OpenAI | 1 |
| Microsoft Copilot | 2 |
| Google Gemini AI | 3 |
| IBM watsonx | 4 |
| Amazon Bedrock | 5 |
Amazon BedrockCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | - | #1 | | |
| 2 | New | - | - | - | #2 | | |
| 3 | New | - | - | - | #3 | | |
| 4 | New | - | - | - | #4 | | |
| 5 | New | - | - | - | #5 | | |
| 6 | New | - | - | - | #6 | | |
| 7 | New | - | - | - | #7 | | |
| 8 | New | - | - | - | #8 | | |
| 9 | New | - | - | - | #9 | | |
| 10 | New | - | - | - | #10 | |
Current source snapshot
18 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 2 | | |
| 2 | 2 | | |
| 3 | AIOfficial | 1 | |
| 4 | 1 | | |
| 5 | AnthropicOfficial | 1 | |
| 6 | AmazonOfficial | 1 | |
| 7 | C3Official | 1 | |
| 8 | 1 | | |
| 9 | 1 | | |
| 10 | HuggingfaceOfficial | 1 | |
| 11 | IbmOfficial | 1 | |
| 12 | MicrosoftOfficial | 1 | |
| 13 | OpenaiOfficial | 1 | |
| 14 | PytorchOfficial | 1 | |
| 15 | SalesforceOfficial | 1 | |
| 16 | 1 | | |
| 17 | 1 | | |
| 18 | 1 | |
Common AI search questions about AI IT Agents Software
Q1
Who leads AI IT Agents Software in AI answers?
ServiceNow is the most recommended AI IT agents software brand in the latest AI Brand Index run. The next highest-ranked brands are Moveworks and Aisera. The engines disagree on the leader. ChatGPT names Atera, Google AI Mode and Gemini both name ServiceNow first, and Perplexity names OpenAI.
Q2
Which cited sources are used for AI IT Agents Software?
The most cited sources for AI IT agents software recommendations are G2, Atera and Salesforce, out of 38 tracked sources. Answers in this category lean on vendor pages: Atera, Salesforce and Servicenow are the most cited brand-owned sources, and official domains account for 48% of all citations. The main independent sources are G2, Gartner and Capterra.
Q3
How fresh is this AI IT Agents Software ranking?
The AI Brand Index updates every Sunday. In the latest run, AWS and Atlassian entered the top 10 and Aisera, Salesforce, Atera and OpenAI moved three or more positions in the AI IT agents software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: AI IT Agents Software. https://supaintent.com/ai-brand-index/artificial-intelligence-agentic-ai-software-ai-agents-ai-it-agents-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for AI IT Agents Software, including 28 recommended brands and 38 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
Reveal where AI sends your clients
Track prompt-level visibility across ChatGPT, Gemini, Perplexity, and Google AI search. See which competitors win the answer, which sources shape the response, and where your brand is missing.