Dataset size
The latest Conversational Interface Agents Software run found 23 recommended brands and 23 cited sources in AI answers.
Conversational Interface Agents Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the Conversational Interface Agents Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track what brands are recommended, which cited sources are used and how positions move week to week. Use it to see the freshest AI visibility data for this category.
Updated 9 August 2026
Brands
Category coverage
23
ranked across AI engines
Sources
Evidence base
23
domains cited in answers
Brand sites
Official share
20%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| IBM Watson Assistant | 1 |
| Kore.ai | 2 |
| Microsoft Copilot Studio | 3 |
| Amazon Lex | 4 |
| Cognigy | 5 |
Amazon LexWhat AI tools say about Conversational Interface Agents Software
Movement
What changed this week?
IBM Watson Assistant held the top position, but the ranking below it moved sharply: IBM Watson Assistant, Microsoft Copilot Studio, Amazon Lex, Google Dialogflow and OpenAI ChatGPT entered the top 10 this week, while Sierra AI dropped at least three positions.
Sources
Which sources shape AI answers?
No single publisher dominates. The most cited sources are Gartner, Atlan and Worktual, which means the citation field is open.
Engines
Do AI engines agree on the leader?
The engines disagree on the leader. ChatGPT names Google Dialogflow, Google AI Mode names Yellow.ai, Gemini names Salesforce Agentforce, and Perplexity names OpenAI ChatGPT.
Citation-ready
Key facts from this AI Brand Index report
Current leader
IBM Watson Assistant ranks #1 for Conversational Interface Agents Software in the latest SupaIntent AI Brand Index run.
Top brands
IBM Watson Assistant, Kore.ai, and Microsoft Copilot Studio lead Conversational Interface Agents Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
Gartner, Atlan, and Worktual are the most cited brand sites in this category.
Weekly movement
Top 10 onlyEntered the index
New in the top 10
IBM Watson Assistant#1
Microsoft Copilot Studio#3
Google Dialogflow#7
OpenAI ChatGPT#10
Biggest gains
Moved up this week
LivePerson8 to #9
Biggest losses
Moved down this week
Sierra AI3 to #13
Unchanged at the top
Leader held position
Rank history
Weekly rank changes for the current top 10
| Rank | Brand | Previous | Current | Change | Best |
|---|---|---|---|---|---|
| #1 | New | #1 | New | #1 | |
| #2 | #3 | #2 | 1 | #1 | |
| #3 | New | #3 | New | #3 | |
| #4 | Amazon Lex | New | #4 | New | #4 |
| #5 | #4 | #5 | 1 | #4 | |
| #6 | #6 | #6 | 0 | #6 | |
| #7 | New | #7 | New | #7 | |
| #8 | #9 | #8 | 1 | #8 | |
| #9 | #17 | #9 | 8 | #9 | |
| #10 | New | #10 | New | #10 |
Current brand snapshot
23 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | New | #3 | #7 | #3 | #7 | | |
| 2 | +1 | #5 | #4 | #4 | - | | |
| 3 | New | #2 | - | - | #3 | | |
| 4 | New | #4 | - | - | #6 | | |
| 5 | -1 | #6 | #5 | #7 | - | | |
| 6 | 0 | #7 | #1 | #10 | - | | |
| 7 | New | #1 | #6 | - | - | | |
| 8 | +1 | - | #2 | #5 | - | | |
| 9 | +8 | #8 | #3 | - | - | | |
| 10 | New | - | - | - | #1 | | |
| 11 | New | - | - | #1 | - | | |
| 12 | New | - | - | - | #2 | | |
| 13 | -3 | - | - | #2 | - | | |
| 14 | New | - | - | - | #4 | | |
| 15 | New | - | - | - | #5 | | |
| 16 | New | - | #9 | #8 | - | | |
| 17 | +2 | - | - | #6 | - | | |
| 18 | -7 | - | #10 | #9 | - | | |
| 19 | -1 | - | - | - | #8 | | |
| 20 | -8 | #9 | - | - | - | | |
| 21 | New | - | - | - | #9 | | |
| 22 | New | #10 | - | - | - | | |
| 23 | New | - | - | - | #10 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Google Dialogflow | 1 |
| Microsoft Copilot Studio | 2 |
| IBM watsonx Assistant | 3 |
| Amazon Lex | 4 |
| Kore.ai Agent Platform | 5 |
Amazon LexCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +1 | #1 | - | - | - | | |
| 2 | New | #2 | - | - | - | | |
| 3 | +6 | #3 | - | - | - | | |
| 4 | New | #4 | - | - | - | | |
| 5 | New | #5 | - | - | - | | |
| 6 | 0 | #6 | - | - | - | | |
| 7 | 0 | #7 | - | - | - | | |
| 8 | New | #8 | - | - | - | | |
| 9 | -1 | #9 | - | - | - | | |
| 10 | New | #10 | - | - | - | |
Current source snapshot
1 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 20 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Yellow.ai | 1 |
| Intercom | 2 |
| LivePerson | 3 |
| Kore.ai | 4 |
| Cognigy | 5 |
Amazon Lex Go to product viewer dialog for this item.Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +3 | - | #1 | - | - | | |
| 2 | -1 | - | #2 | - | - | | |
| 3 | New | - | #3 | - | - | | |
| 4 | +2 | - | #4 | - | - | | |
| 5 | 0 | - | #5 | - | - | | |
| 6 | New | - | #6 | - | - | | |
| 7 | New | - | #7 | - | - | | |
| 8 | New | - | #8 | - | - | | |
| 9 | New | - | #9 | - | - | | |
| 10 | -7 | - | #10 | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Salesforce Agentforce | 1 |
| Sierra AI | 2 |
| IBM watsonx Orchestrate | 3 |
| Kore.ai | 4 |
| Intercom Fin | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | New | - | - | #1 | - | | |
| 2 | New | - | - | #2 | - | | |
| 3 | New | - | - | #3 | - | | |
| 4 | -3 | - | - | #4 | - | | |
| 5 | New | - | - | #5 | - | | |
| 6 | New | - | - | #6 | - | | |
| 7 | -5 | - | - | #7 | - | | |
| 8 | New | - | - | #8 | - | | |
| 9 | New | - | - | #9 | - | | |
| 10 | -6 | - | - | #10 | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| OpenAI ChatGPT | 1 |
| Google Bard | 2 |
| Microsoft Copilot (Azure OpenAI integration) | 3 |
| Meta Llama 4 / Llama family (via platforms) | 4 |
| Anthropic Claude+ | 5 |
Amazon Lex / AWS AI ServicesCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | New | - | - | - | #1 | | |
| 2 | New | - | - | - | #2 | | |
| 3 | New | - | - | - | #3 | | |
| 4 | New | - | - | - | #4 | | |
| 5 | New | - | - | - | #5 | | |
| 6 | New | - | - | - | #6 | | |
| 7 | New | - | - | - | #7 | | |
| 8 | 0 | - | - | - | #8 | | |
| 9 | New | - | - | - | #9 | | |
| 10 | New | - | - | - | #10 | |
Common AI search questions about Conversational Interface Agents Software
Q1
Who leads Conversational Interface Agents Software in AI answers?
IBM Watson Assistant is the most recommended conversational interface agents software brand in the latest AI Brand Index run. The next highest-ranked brands are Kore.ai and Microsoft Copilot Studio. The engines disagree on the leader. ChatGPT names Google Dialogflow, Google AI Mode names Yellow.ai, Gemini names Salesforce Agentforce, and Perplexity names OpenAI ChatGPT.
Q2
Which cited sources are used for Conversational Interface Agents Software?
The most cited sources for conversational interface agents software recommendations are Gartner, Atlan and Worktual, out of 23 tracked sources. No single publisher dominates. The most cited sources are Gartner, Atlan and Worktual, which means the citation field is open.
Q3
How fresh is this Conversational Interface Agents Software ranking?
The AI Brand Index updates every Sunday. In the latest run, IBM Watson Assistant, Microsoft Copilot Studio, Amazon Lex, Google Dialogflow and OpenAI ChatGPT entered the top 10 and LivePerson and Sierra AI moved three or more positions in the conversational interface agents software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: Conversational Interface Agents Software. https://supaintent.com/ai-brand-index/artificial-intelligence-agentic-ai-software-ai-agents-conversational-interface-agents-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for Conversational Interface Agents Software, including 23 recommended brands and 23 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
Reveal where AI sends your clients
Track prompt-level visibility across ChatGPT, Gemini, Perplexity, and Google AI search. See which competitors win the answer, which sources shape the response, and where your brand is missing.