Dataset size
The latest Conversational Interface Agents Software run found 21 recommended brands and 15 cited sources in AI answers.
Conversational Interface Agents Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the Conversational Interface Agents Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track which brands are recommended, which sources are cited, and how rankings change week over week. Use it to see the freshest AI visibility data for this category.
Updated 4 October 2026
Brands
Category coverage
21
ranked across AI engines
Sources
Evidence base
15
domains cited in answers
Brand sites
Official share
0%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Kore.ai | 1 |
| Cognigy | 2 |
| 3 | |
| IBM | 4 |
| Yellow.ai | 5 |
Amazon Web ServicesWhat AI tools say about Conversational Interface Agents Software
Movement
What changed this week?
Kore.ai held the top position, but the ranking below it moved sharply: SoundHound AI, Sierra, Salesforce, Moveworks and Rasa dropped at least three positions.
Sources
Which sources shape AI answers?
No single publisher dominates. The most cited sources are Gartner, Mavenagi and Conversationalainews, which means the citation field is open.
Citation-ready
Key facts from this AI Brand Index report
Current leader
Kore.ai ranks #1 for Conversational Interface Agents Software in the latest SupaIntent AI Brand Index run.
Top brands
Kore.ai, Cognigy, and Google lead Conversational Interface Agents Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
Gartner, Mavenagi, and Conversationalainews are the most cited brand sites in this category.
Weekly movement
Top 10 onlyBiggest gains
Moved up this week
Haptik11 to #10
Intercom9 to #6
IBM7 to #4
Biggest losses
Moved down this week
SoundHound AI14 to #19
Sierra9 to #18
Salesforce8 to #11
Moveworks7 to #14
Rasa5 to #12
Unchanged at the top
Leader held position
Kore.aistayed #1
Rank history
Weekly rank changes for the current top 10
Current brand snapshot
21 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #2 | #6 | #1 | - | | |
| 2 | +2 | #1 | #7 | #2 | - | | |
| 3 | -1 | #3 | - | #4 | - | | |
| 4 | +7 | #4 | - | #3 | - | | |
| 5 | +1 | #6 | #2 | - | - | | |
| 6 | +9 | - | #1 | #8 | - | | |
| 7 | +2 | - | #3 | - | - | | |
| 8 | +2 | - | #4 | - | - | | |
| 9 | +6 | - | - | #5 | - | | |
| 10 | +11 | - | #5 | - | - | | |
| 11 | -8 | #5 | - | - | - | | |
| 12 | -5 | - | - | #6 | - | | |
| 13 | +6 | #8 | - | #10 | - | | |
| 14 | -7 | - | - | #7 | - | | |
| 15 | +2 | #7 | - | - | - | | |
| 16 | -2 | - | #8 | - | - | | |
| 17 | +1 | - | #9 | - | - | | |
| 18 | -9 | - | - | #9 | - | | |
| 19 | -14 | #9 | - | - | - | | |
| 20 | -7 | #10 | - | - | - | | |
| 21 | -2 | - | #10 | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Cognigy | 1 |
| Kore.ai | 2 |
| 3 | |
| IBM | 4 |
| Salesforce | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +5 | #1 | - | - | - | | |
| 2 | +1 | #2 | - | - | - | | |
| 3 | -2 | #3 | - | - | - | | |
| 4 | +1 | #4 | - | - | - | | |
| 5 | -3 | #5 | - | - | - | | |
| 6 | +3 | #6 | - | - | - | | |
| 7 | +1 | #7 | - | - | - | | |
| 8 | 0 | #8 | - | - | - | | |
| 9 | -5 | #9 | - | - | - | | |
| 10 | -3 | #10 | - | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Intercom | 1 |
| Yellow.ai | 2 |
| Microsoft | 3 |
| Aisera | 4 |
| Haptik | 5 |
Current brand snapshot
10 brands
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Kore.ai | 1 |
| Cognigy | 2 |
| IBM | 3 |
| 4 | |
| Amazon Web Services | 5 |
Amazon Web ServicesCurrent brand snapshot
10 brands
Common AI search questions about Conversational Interface Agents Software
Q1
Who leads Conversational Interface Agents Software in AI answers?
Kore.ai is the most recommended conversational interface agents software brand in the latest AI Brand Index run. The next highest-ranked brands are Cognigy and Google. Per-engine leader data is not available for this run.
Q2
Which cited sources are used for Conversational Interface Agents Software?
The most cited sources for conversational interface agents software recommendations are Gartner, Mavenagi and Conversationalainews, out of 15 tracked sources. No single publisher dominates. The most cited sources are Gartner, Mavenagi and Conversationalainews, which means the citation field is open.
Q3
How fresh is this Conversational Interface Agents Software ranking?
The AI Brand Index updates every Sunday. In the latest run, SoundHound AI, Haptik, Intercom, Sierra and Salesforce and 4 other brands moved three or more positions in the conversational interface agents software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: Conversational Interface Agents Software. https://supaintent.com/ai-brand-index/artificial-intelligence-agentic-ai-software-ai-agents-conversational-interface-agents-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for Conversational Interface Agents Software, including 21 recommended brands and 15 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
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