Dataset size
The latest Business Process Outsourcing (BPO) Services run found 25 recommended brands and 28 cited sources in AI answers.
Business Process Outsourcing (BPO) Services
This weekly AI Brand Index shows how AI tools answer buyer questions in the Business Process Outsourcing (BPO) Services category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track what brands are recommended, which cited sources are used and how positions move week to week. Use it to see the freshest AI visibility data for this category.
Updated 9 August 2026
Brands
Category coverage
25
ranked across AI engines
Sources
Evidence base
28
domains cited in answers
Brand sites
Official share
29%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Accenture | 1 |
| Concentrix | 2 |
| Genpact | 3 |
| Teleperformance | 4 |
| Cognizant | 5 |
What AI tools say about Business Process Outsourcing (BPO) Services
Movement
What changed this week?
Accenture has held the top position since 26 July 2026, and the ranking below it moved little this week.
Sources
Which sources shape AI answers?
No single publisher dominates. The most cited sources are Outsourceaccelerator, Everestgrp and Helpware, which means the citation field is open.
Engines
Do AI engines agree on the leader?
The engines disagree on the leader. ChatGPT names ADP, which does not appear in the top five of any other engine, Google AI Mode names Teleperformance, Gemini names Concentrix, and Perplexity names Accenture.
Citation-ready
Key facts from this AI Brand Index report
Current leader
Accenture ranks #1 for Business Process Outsourcing (BPO) Services in the latest SupaIntent AI Brand Index run.
Top brands
Accenture, Concentrix, and Genpact lead Business Process Outsourcing (BPO) Services across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
Outsourceaccelerator, Everestgrp, and Helpware are the most cited brand sites in this category.
Weekly movement
Top 10 onlyEntered the index
New in the top 10
TP#9
WNS#10
Biggest losses
Moved down this week
Infosys BPM9 to #17
Unchanged at the top
Leader held position
Accenturestayed #1
Rank history
Weekly rank changes for the current top 10
| Rank | Brand | Previous | Current | Change | Best |
|---|---|---|---|---|---|
| #1 | #1 | #1 | 0 | #1 | |
| #2 | #2 | #2 | 0 | #1 | |
| #3 | #4 | #3 | 1 | #2 | |
| #4 | #3 | #4 | 1 | #1 | |
| #5 | #6 | #5 | 1 | #5 | |
| #6 | #5 | #6 | 1 | #5 | |
| #7 | #9 | #7 | 2 | #7 | |
| #8 | #10 | #8 | 2 | #7 | |
| #9 | New | #9 | New | #9 | |
| #10 | New | #10 | New | #10 |
Current brand snapshot
25 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #2 | #3 | #3 | #1 | | |
| 2 | 0 | #4 | #2 | #1 | - | | |
| 3 | +1 | #7 | #7 | #4 | #4 | | |
| 4 | -1 | - | #1 | #2 | - | | |
| 5 | +1 | #10 | - | #6 | #3 | | |
| 6 | -1 | - | #4 | #5 | - | | |
| 7 | +2 | #9 | - | - | #2 | | |
| 8 | +2 | #1 | - | - | - | | |
| 9 | New | #3 | - | - | - | | |
| 10 | New | - | #9 | #7 | - | | |
| 11 | +1 | - | #5 | - | - | | |
| 12 | New | - | - | - | #5 | | |
| 13 | +1 | #5 | - | - | - | | |
| 14 | +8 | - | #6 | - | - | | |
| 15 | -4 | #6 | - | - | - | | |
| 16 | +5 | - | - | - | #6 | | |
| 17 | -9 | - | - | - | #7 | | |
| 18 | +1 | - | #10 | #9 | - | | |
| 19 | -2 | #8 | - | - | - | | |
| 20 | New | - | - | - | #8 | | |
| 21 | New | - | - | #8 | - | | |
| 22 | -6 | - | #8 | - | - | | |
| 23 | New | - | - | - | #9 | | |
| 24 | New | - | - | - | #10 | | |
| 25 | New | - | - | #10 | - | |
Current source snapshot
28 sources
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| ADP | 1 |
| Accenture | 2 |
| TP | 3 |
| Concentrix | 4 |
| Paychex | 5 |
Current brand snapshot
10 brands
Current source snapshot
1 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 10 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Teleperformance | 1 |
| Concentrix | 2 |
| Accenture | 3 |
| TaskUs | 4 |
| Alorica | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +2 | - | #1 | - | - | | |
| 2 | 0 | - | #2 | - | - | | |
| 3 | -2 | - | #3 | - | - | | |
| 4 | 0 | - | #4 | - | - | | |
| 5 | +1 | - | #5 | - | - | | |
| 6 | New | - | #6 | - | - | | |
| 7 | -2 | - | #7 | - | - | | |
| 8 | -1 | - | #8 | - | - | | |
| 9 | New | - | #9 | - | - | | |
| 10 | 0 | - | #10 | - | - | |
Current source snapshot
13 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 6 | | |
| 2 | 3 | | |
| 3 | 1 | | |
| 4 | 1 | | |
| 5 | 1 | | |
| 6 | 1 | | |
| 7 | 1 | | |
| 8 | 1 | | |
| 9 | 1 | | |
| 10 | 1 | | |
| 11 | 1 | | |
| 12 | TaskusOfficial | 1 | |
| 13 | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Concentrix | 1 |
| Teleperformance | 2 |
| Accenture | 3 |
| Genpact | 4 |
| TaskUs | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | #1 | - | | |
| 2 | +1 | - | - | #2 | - | | |
| 3 | -1 | - | - | #3 | - | | |
| 4 | +1 | - | - | #4 | - | | |
| 5 | -1 | - | - | #5 | - | | |
| 6 | 0 | - | - | #6 | - | | |
| 7 | 0 | - | - | #7 | - | | |
| 8 | New | - | - | #8 | - | | |
| 9 | +1 | - | - | #9 | - | | |
| 10 | New | - | - | #10 | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Accenture | 1 |
| Tata Consultancy Services (TCS) | 2 |
| Cognizant | 3 |
| Genpact | 4 |
| IBM Global Services | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | - | #1 | | |
| 2 | New | - | - | - | #2 | | |
| 3 | New | - | - | - | #3 | | |
| 4 | 0 | - | - | - | #4 | | |
| 5 | New | - | - | - | #5 | | |
| 6 | New | - | - | - | #6 | | |
| 7 | -4 | - | - | - | #7 | | |
| 8 | New | - | - | - | #8 | | |
| 9 | New | - | - | - | #9 | | |
| 10 | New | - | - | - | #10 | |
Common AI search questions about Business Process Outsourcing (BPO) Services
Q1
Who leads Business Process Outsourcing (BPO) Services in AI answers?
Accenture is the most recommended business process outsourcing (BPO) services brand in the latest AI Brand Index run. The next highest-ranked brands are Concentrix and Genpact. The engines disagree on the leader. ChatGPT names ADP, Google AI Mode names Teleperformance, Gemini names Concentrix, and Perplexity names Accenture.
Q2
Which cited sources are used for Business Process Outsourcing (BPO) Services?
The most cited sources for business process outsourcing (BPO) services recommendations are Outsourceaccelerator, Everestgrp and Helpware, out of 28 tracked sources. No single publisher dominates. The most cited sources are Outsourceaccelerator, Everestgrp and Helpware, which means the citation field is open.
Q3
How fresh is this Business Process Outsourcing (BPO) Services ranking?
The AI Brand Index updates every Sunday. In the latest run, TP and WNS entered the top 10 and Infosys BPM moved three or more positions in the business process outsourcing (BPO) services index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: Business Process Outsourcing (BPO) Services. https://supaintent.com/ai-brand-index/business-services-business-finance-providers-business-process-outsourcing-bpo-services
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for Business Process Outsourcing (BPO) Services, including 25 recommended brands and 28 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
Reveal where AI sends your clients
Track prompt-level visibility across ChatGPT, Gemini, Perplexity, and Google AI search. See which competitors win the answer, which sources shape the response, and where your brand is missing.