Dataset size
The latest Multichannel Retail Software run found 29 recommended brands and 23 cited sources in AI answers.
Multichannel Retail Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the Multichannel Retail Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track what brands are recommended, which cited sources are used and how positions move week to week. Use it to see the freshest AI visibility data for this category.
Updated 9 August 2026
Brands
Category coverage
29
ranked across AI engines
Sources
Evidence base
23
domains cited in answers
Brand sites
Official share
25%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Shopify | 1 |
| BigCommerce | 2 |
| Linnworks | 3 |
| Sellbrite | 4 |
| Adobe Commerce | 5 |
ShopifyWhat AI tools say about Multichannel Retail Software
Movement
What changed this week?
Shopify overtook Linnworks this week to take the top position.
Sources
Which sources shape AI answers?
No single publisher dominates. The most cited sources are Theretailexec, Ecomguide and TrustRadius, which means the citation field is open.
Engines
Do AI engines agree on the leader?
The engines disagree on the leader. ChatGPT names eDesk, which does not appear in the top five of any other engine, Google AI Mode and Perplexity both name Shopify first, and Gemini names Linnworks.
Citation-ready
Key facts from this AI Brand Index report
Current leader
Shopify ranks #1 for Multichannel Retail Software in the latest SupaIntent AI Brand Index run.
Top brands
Shopify, BigCommerce, and Linnworks lead Multichannel Retail Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
Theretailexec, Ecomguide, and TrustRadius are the most cited brand sites in this category.
Weekly movement
Top 10 onlyEntered the index
New in the top 10
Adobe Commerce#5
eDesk#8
Biggest gains
Moved up this week
Zentail13 to #7
Shopware6 to #10
BigCommerce3 to #2
Biggest losses
Moved down this week
Sellercloud12 to #19
Cin74 to #6
Brightpearl3 to #9
Rank history
Weekly rank changes for the current top 10
| Rank | Brand | Previous | Current | Change | Best |
|---|---|---|---|---|---|
| #1 | Shopify | #3 | #1 | 2 | #1 |
| #2 | #5 | #2 | 3 | #2 | |
| #3 | #1 | #3 | 2 | #1 | |
| #4 | #4 | #4 | 0 | #2 | |
| #5 | New | #5 | New | #5 | |
| #6 | #2 | #6 | 4 | #2 | |
| #7 | #20 | #7 | 13 | #7 | |
| #8 | New | #8 | New | #8 | |
| #9 | #6 | #9 | 3 | #6 | |
| #10 | #16 | #10 | 6 | #10 |
Current brand snapshot
29 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +2 | #5 | #1 | - | #1 | | |
| 2 | +3 | #3 | #2 | - | #4 | | |
| 3 | -2 | - | #4 | #1 | - | | |
| 4 | 0 | - | #3 | #8 | #6 | | |
| 5 | New | #6 | - | - | #3 | | |
| 6 | -4 | - | #6 | #3 | - | | |
| 7 | +13 | - | #8 | #4 | - | | |
| 8 | New | #1 | - | - | - | | |
| 9 | -3 | - | - | #2 | - | | |
| 10 | +6 | - | - | - | #2 | | |
| 11 | New | #2 | - | - | - | | |
| 12 | New | #4 | - | - | - | | |
| 13 | +9 | #7 | #9 | - | - | | |
| 14 | +7 | - | - | - | #5 | | |
| 15 | 0 | - | #5 | - | - | | |
| 16 | +2 | - | - | #5 | - | | |
| 17 | +2 | - | - | #6 | - | | |
| 18 | New | - | #7 | - | - | | |
| 19 | -12 | - | - | #7 | - | | |
| 20 | New | - | - | - | #7 | | |
| 21 | New | - | - | - | #8 | | |
| 22 | New | #8 | - | - | - | | |
| 23 | New | #9 | - | - | - | | |
| 24 | New | - | - | - | #9 | | |
| 25 | -8 | - | - | #9 | - | | |
| 26 | New | #10 | - | - | - | | |
| 27 | New | - | #10 | - | - | | |
| 28 | New | - | - | #10 | - | | |
| 29 | New | - | - | - | #10 | |
Current source snapshot
23 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 10 | | |
| 2 | 8 | | |
| 3 | 7 | | |
| 4 | 3 | | |
| 5 | 3 | | |
| 6 | SellbriteOfficial | 2 | |
| 7 | 2 | | |
| 8 | 2 | | |
| 9 | LinnworksOfficial | 2 | |
| 10 | AdobeOfficial | 1 | |
| 11 | BigcommerceOfficial | 1 | |
| 12 | ChanneladvisorOfficial | 1 | |
| 13 | 1 | | |
| 14 | 1 | | |
| 15 | MivaOfficial | 1 | |
| 16 | 1 | | |
| 17 | PrestashopOfficial | 1 | |
| 18 | 1 | | |
| 19 | ShopifyOfficial | 1 | |
| 20 | ShopwareOfficial | 1 | |
| 21 | SprykerOfficial | 1 | |
| 22 | 1 | | |
| 23 | WoocommerceOfficial | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| eDesk | 1 |
| Web.com | 2 |
| BigCommerce | 3 |
| Ecwid | 4 |
| Shopify | 5 |
ShopifyCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | New | #1 | - | - | - | | |
| 2 | New | #2 | - | - | - | | |
| 3 | New | #3 | - | - | - | | |
| 4 | New | #4 | - | - | - | | |
| 5 | New | #5 | - | - | - | | |
| 6 | New | #6 | - | - | - | | |
| 7 | New | #7 | - | - | - | | |
| 8 | New | #8 | - | - | - | | |
| 9 | New | #9 | - | - | - | | |
| 10 | New | #10 | - | - | - | |
Current source snapshot
3 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 10 | | |
| 2 | 3 | | |
| 3 | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Shopify | 1 |
| BigCommerce | 2 |
| Sellbrite | 3 |
| Linnworks | 4 |
| ChannelEngine | 5 |
ShopifyCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | New | - | #1 | - | - | | |
| 2 | 0 | - | #2 | - | - | | |
| 3 | +5 | - | #3 | - | - | | |
| 4 | 0 | - | #4 | - | - | | |
| 5 | 0 | - | #5 | - | - | | |
| 6 | New | - | #6 | - | - | | |
| 7 | New | - | #7 | - | - | | |
| 8 | -1 | - | #8 | - | - | | |
| 9 | 0 | - | #9 | - | - | | |
| 10 | New | - | #10 | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Linnworks | 1 |
| Brightpearl | 2 |
| Cin7 Omni | 3 |
| Zentail | 4 |
| Webgility | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | #1 | - | | |
| 2 | 0 | - | - | #2 | - | | |
| 3 | New | - | - | #3 | - | | |
| 4 | New | - | - | #4 | - | | |
| 5 | +4 | - | - | #5 | - | | |
| 6 | +1 | - | - | #6 | - | | |
| 7 | -1 | - | - | #7 | - | | |
| 8 | -3 | - | - | #8 | - | | |
| 9 | -1 | - | - | #9 | - | | |
| 10 | New | - | - | #10 | - | |
Current source snapshot
3 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 7 | | |
| 2 | LinnworksOfficial | 2 | |
| 3 | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Shopify | 1 |
| Shopware | 2 |
| Magento (Adobe Commerce) | 3 |
| BigCommerce | 4 |
| ChannelAdvisor | 5 |
ShopifyCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | - | #1 | | |
| 2 | +3 | - | - | - | #2 | | |
| 3 | +4 | - | - | - | #3 | | |
| 4 | +2 | - | - | - | #4 | | |
| 5 | +3 | - | - | - | #5 | | |
| 6 | +4 | - | - | - | #6 | | |
| 7 | New | - | - | - | #7 | | |
| 8 | New | - | - | - | #8 | | |
| 9 | New | - | - | - | #9 | | |
| 10 | New | - | - | - | #10 | |
Current source snapshot
16 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 2 | | |
| 2 | 2 | | |
| 3 | 2 | | |
| 4 | AdobeOfficial | 1 | |
| 5 | BigcommerceOfficial | 1 | |
| 6 | ChanneladvisorOfficial | 1 | |
| 7 | 1 | | |
| 8 | MivaOfficial | 1 | |
| 9 | 1 | | |
| 10 | PrestashopOfficial | 1 | |
| 11 | SellbriteOfficial | 1 | |
| 12 | ShopifyOfficial | 1 | |
| 13 | ShopwareOfficial | 1 | |
| 14 | SprykerOfficial | 1 | |
| 15 | 1 | | |
| 16 | WoocommerceOfficial | 1 | |
Common AI search questions about Multichannel Retail Software
Q1
Who leads Multichannel Retail Software in AI answers?
Shopify is the most recommended multichannel retail software brand in the latest AI Brand Index run. The next highest-ranked brands are BigCommerce and Linnworks. The engines disagree on the leader. ChatGPT names eDesk, Google AI Mode and Perplexity both name Shopify first, and Gemini names Linnworks.
Q2
Which cited sources are used for Multichannel Retail Software?
The most cited sources for multichannel retail software recommendations are Theretailexec, Ecomguide and TrustRadius, out of 23 tracked sources. No single publisher dominates. The most cited sources are Theretailexec, Ecomguide and TrustRadius, which means the citation field is open.
Q3
How fresh is this Multichannel Retail Software ranking?
The AI Brand Index updates every Sunday. In the latest run, Adobe Commerce and eDesk entered the top 10 and Zentail, Sellercloud, Shopware, Cin7 and BigCommerce and 1 other brand moved three or more positions in the multichannel retail software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: Multichannel Retail Software. https://supaintent.com/ai-brand-index/commerce-e-commerce-software-multichannel-retail-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for Multichannel Retail Software, including 29 recommended brands and 23 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
Reveal where AI sends your clients
Track prompt-level visibility across ChatGPT, Gemini, Perplexity, and Google AI search. See which competitors win the answer, which sources shape the response, and where your brand is missing.