Dataset size
The latest Conversational Intelligence Software run found 19 recommended brands and 23 cited sources in AI answers.
Conversational Intelligence Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the Conversational Intelligence Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track which brands are recommended, which sources are cited, and how rankings change week over week. Use it to see the freshest AI visibility data for this category.
Updated 4 October 2026
Brands
Category coverage
19
ranked across AI engines
Sources
Evidence base
23
domains cited in answers
Brand sites
Official share
26%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Gong | 1 |
| Fathom | 2 |
| ZoomInfo | 3 |
| Avoma | 4 |
| Salesforce | 5 |
What AI tools say about Conversational Intelligence Software
Movement
What changed this week?
Gong held the top position, but the ranking below it moved sharply: Google entered the top 10 this week, while Cresta, Fireflies.ai, Observe.AI and Salesloft dropped at least three positions.
Sources
Which sources shape AI answers?
No single publisher dominates. The most cited sources are G2, Techrepublic and Gartner, which means the citation field is open.
Citation-ready
Key facts from this AI Brand Index report
Current leader
Gong ranks #1 for Conversational Intelligence Software in the latest SupaIntent AI Brand Index run.
Top brands
Gong, Fathom, and ZoomInfo lead Conversational Intelligence Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
G2, Techrepublic, and Gartner are the most cited brand sites in this category.
Weekly movement
Top 10 onlyEntered the index
New in the top 10
Google#10
Biggest gains
Moved up this week
Salesforce9 to #5
Nooks9 to #9
Fathom4 to #2
Biggest losses
Moved down this week
Cresta9 to #18
Fireflies.ai5 to #12
Observe.AI4 to #14
Salesloft3 to #6
Unchanged at the top
Leader held position
Gongstayed #1
Rank history
Weekly rank changes for the current top 10
Current brand snapshot
19 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #1 | #2 | #1 | - | | |
| 2 | +4 | #9 | #1 | #5 | - | | |
| 3 | -1 | #3 | - | #2 | - | | |
| 4 | 0 | #4 | - | #4 | - | | |
| 5 | +9 | - | #7 | #3 | - | | |
| 6 | -3 | #2 | - | #8 | - | | |
| 7 | +1 | #6 | - | #6 | - | | |
| 8 | +2 | - | #3 | - | - | | |
| 9 | +9 | - | #4 | - | - | | |
| 10 | New | - | #5 | - | - | | |
| 11 | 0 | #5 | - | - | - | | |
| 12 | -5 | #10 | - | #7 | - | | |
| 13 | New | - | #6 | - | - | | |
| 14 | -4 | #8 | - | #10 | - | | |
| 15 | -1 | #7 | - | - | - | | |
| 16 | 0 | - | #8 | - | - | | |
| 17 | New | - | #9 | - | - | | |
| 18 | -9 | - | - | #9 | - | | |
| 19 | 0 | - | #10 | - | - | |
Current source snapshot
23 sources
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Gong | 1 |
| Salesloft | 2 |
| ZoomInfo | 3 |
| Avoma | 4 |
| Outreach | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #1 | - | - | - | | |
| 2 | +2 | #2 | - | - | - | | |
| 3 | 0 | #3 | - | - | - | | |
| 4 | +2 | #4 | - | - | - | | |
| 5 | 0 | #5 | - | - | - | | |
| 6 | +1 | #6 | - | - | - | | |
| 7 | +1 | #7 | - | - | - | | |
| 8 | +1 | #8 | - | - | - | | |
| 9 | 0 | #9 | - | - | - | | |
| 10 | -2 | #10 | - | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Fathom | 1 |
| Gong | 2 |
| Balto | 3 |
| Nooks | 4 |
| 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +1 | - | #1 | - | - | | |
| 2 | -1 | - | #2 | - | - | | |
| 3 | +6 | - | #3 | - | - | | |
| 4 | New | - | #4 | - | - | | |
| 5 | New | - | #5 | - | - | | |
| 6 | New | - | #6 | - | - | | |
| 7 | +1 | - | #7 | - | - | | |
| 8 | -1 | - | #8 | - | - | | |
| 9 | New | - | #9 | - | - | | |
| 10 | New | - | #10 | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Gong | 1 |
| ZoomInfo | 2 |
| Salesforce | 3 |
| Avoma | 4 |
| Fathom | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | #1 | - | | |
| 2 | 0 | - | - | #2 | - | | |
| 3 | +4 | - | - | #3 | - | | |
| 4 | +1 | - | - | #4 | - | | |
| 5 | -2 | - | - | #5 | - | | |
| 6 | +2 | - | - | #6 | - | | |
| 7 | -3 | - | - | #7 | - | | |
| 8 | -2 | - | - | #8 | - | | |
| 9 | -4 | - | - | #9 | - | | |
| 10 | -6 | - | - | #10 | - | |
Common AI search questions about Conversational Intelligence Software
Q1
Who leads Conversational Intelligence Software in AI answers?
Gong is the most recommended conversational intelligence software brand in the latest AI Brand Index run. The next highest-ranked brands are Fathom and ZoomInfo. Per-engine leader data is not available for this run.
Q2
Which cited sources are used for Conversational Intelligence Software?
The most cited sources for conversational intelligence software recommendations are G2, Techrepublic and Gartner, out of 23 tracked sources. No single publisher dominates. The most cited sources are G2, Techrepublic and Gartner, which means the citation field is open.
Q3
How fresh is this Conversational Intelligence Software ranking?
The AI Brand Index updates every Sunday. In the latest run, Google entered the top 10 and Salesforce, Nooks, Cresta, Fireflies.ai and Fathom and 2 other brands moved three or more positions in the conversational intelligence software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: Conversational Intelligence Software. https://supaintent.com/ai-brand-index/artificial-intelligence-conversational-intelligence-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for Conversational Intelligence Software, including 19 recommended brands and 23 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
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