Dataset size
The latest Conversational Intelligence Software run found 28 recommended brands and 30 cited sources in AI answers.
Conversational Intelligence Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the Conversational Intelligence Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track what brands are recommended, which cited sources are used and how positions move week to week. Use it to see the freshest AI visibility data for this category.
Updated 9 August 2026
Brands
Category coverage
28
ranked across AI engines
Sources
Evidence base
30
domains cited in answers
Brand sites
Official share
36%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Gong | 1 |
| ZoomInfo Chorus | 2 |
| Fireflies.ai | 3 |
| Salesloft | 4 |
| CallMiner | 5 |
What AI tools say about Conversational Intelligence Software
Movement
What changed this week?
Gong held the top position, but the ranking below it moved sharply: CallMiner, Clari Copilot and HubSpot entered the top 10 this week, while Avoma dropped at least three positions.
Sources
Which sources shape AI answers?
Review platforms shape this category: G2 and G2 are the most cited review sources, and review platforms account for 40% of all citations.
Engines
Do AI engines agree on the leader?
The engines disagree on the leader. ChatGPT, Google AI Mode and Gemini name Gong first and Perplexity names OpenAI ChatGPT, which does not appear in the top five of any other engine.
Citation-ready
Key facts from this AI Brand Index report
Current leader
Gong ranks #1 for Conversational Intelligence Software in the latest SupaIntent AI Brand Index run.
Top brands
Gong, ZoomInfo Chorus, and Fireflies.ai lead Conversational Intelligence Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
G2, G2, and Gartner are the most cited brand sites in this category.
Weekly movement
Top 10 onlyEntered the index
New in the top 10
CallMiner#5
Clari Copilot#6
HubSpot#10
Biggest gains
Moved up this week
Salesloft8 to #4
ZoomInfo Chorus3 to #2
Biggest losses
Moved down this week
Avoma10 to #12
Unchanged at the top
Leader held position
Gongstayed #1
Rank history
Weekly rank changes for the current top 10
| Rank | Brand | Previous | Current | Change | Best |
|---|---|---|---|---|---|
| #1 | #1 | #1 | 0 | #1 | |
| #2 | #5 | #2 | 3 | #2 | |
| #3 | #4 | #3 | 1 | #3 | |
| #4 | #12 | #4 | 8 | #3 | |
| #5 | New | #5 | New | #5 | |
| #6 | New | #6 | New | #6 | |
| #7 | #6 | #7 | 1 | #2 | |
| #8 | #7 | #8 | 1 | #7 | |
| #9 | #8 | #9 | 1 | #7 | |
| #10 | New | #10 | New | #10 |
Current brand snapshot
28 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #1 | #1 | #1 | - | | |
| 2 | +3 | #2 | #2 | #2 | - | | |
| 3 | +1 | - | #3 | #4 | - | | |
| 4 | +8 | #3 | #4 | - | - | | |
| 5 | New | #6 | #5 | - | - | | |
| 6 | New | #4 | #7 | - | - | | |
| 7 | -1 | #10 | #10 | #3 | - | | |
| 8 | -1 | - | - | - | #1 | | |
| 9 | -1 | - | - | - | #2 | | |
| 10 | New | - | #8 | #6 | - | | |
| 11 | New | - | - | - | #3 | | |
| 12 | -10 | #9 | #6 | - | - | | |
| 13 | +1 | - | - | - | #4 | | |
| 14 | New | - | - | - | #5 | | |
| 15 | -4 | #5 | - | - | - | | |
| 16 | +3 | - | - | #5 | - | | |
| 17 | -1 | - | - | - | #6 | | |
| 18 | -3 | #7 | - | - | - | | |
| 19 | -1 | - | - | - | #7 | | |
| 20 | New | - | - | #7 | - | | |
| 21 | +3 | #8 | - | - | - | | |
| 22 | New | - | - | - | #8 | | |
| 23 | New | - | - | #8 | - | | |
| 24 | New | - | - | - | #9 | | |
| 25 | New | - | - | #9 | - | | |
| 26 | New | - | #9 | - | - | | |
| 27 | New | - | - | - | #10 | | |
| 28 | New | - | - | #10 | - | |
Current source snapshot
30 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 13 | | |
| 2 | 7 | | |
| 3 | 2 | | |
| 4 |  AmazonOfficial | 2 | |
| 5 | 1 | | |
| 6 | MicrosoftOfficial | 1 | |
| 7 | HubSpotOfficial | 1 | |
| 8 | 1 | | |
| 9 | CallminerOfficial | 1 | |
| 10 | GoogleOfficial | 1 | |
| 11 | FirefliesOfficial | 1 | |
| 12 | 1 | | |
| 13 | 1 | | |
| 14 | IbmOfficial | 1 | |
| 15 | KasistoOfficial | 1 | |
| 16 | LivepersonOfficial | 1 | |
| 17 | NuanceOfficial | 1 | |
| 18 | OpenaiOfficial | 1 | |
| 19 | PegaOfficial | 1 | |
| 20 | 1 | | |
| 21 | RasaOfficial | 1 | |
| 22 | 1 | | |
| 23 | RetellaiOfficial | 1 | |
| 24 | SalesforceOfficial | 1 | |
| 25 | SalesloftOfficial | 1 | |
| 26 | 1 | | |
| 27 | 1 | | |
| 28 | 1 | | |
| 29 | 1 | | |
| 30 | ZendeskOfficial | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Gong | 1 |
| ZoomInfo Chorus | 2 |
| Salesloft | 3 |
| Clari Copilot | 4 |
| Observe.AI | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #1 | - | - | - | | |
| 2 | New | #2 | - | - | - | | |
| 3 | New | #3 | - | - | - | | |
| 4 | New | #4 | - | - | - | | |
| 5 | +2 | #5 | - | - | - | | |
| 6 | New | #6 | - | - | - | | |
| 7 | New | #7 | - | - | - | | |
| 8 | New | #8 | - | - | - | | |
| 9 | -6 | #9 | - | - | - | | |
| 10 | -6 | #10 | - | - | - | |
Current source snapshot
1 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 10 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Gong | 1 |
| Chorus by ZoomInfo | 2 |
| Fireflies.ai | 3 |
| Salesloft | 4 |
| CallMiner | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | #1 | - | - | | |
| 2 | New | - | #2 | - | - | | |
| 3 | -1 | - | #3 | - | - | | |
| 4 | +2 | - | #4 | - | - | | |
| 5 | New | - | #5 | - | - | | |
| 6 | -2 | - | #6 | - | - | | |
| 7 | -4 | - | #7 | - | - | | |
| 8 | New | - | #8 | - | - | | |
| 9 | New | - | #9 | - | - | | |
| 10 | -2 | - | #10 | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Gong | 1 |
| Chorus by ZoomInfo | 2 |
| Fathom | 3 |
| Fireflies.ai | 4 |
| Otter.ai | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | #1 | - | | |
| 2 | 0 | - | - | #2 | - | | |
| 3 | +4 | - | - | #3 | - | | |
| 4 | +1 | - | - | #4 | - | | |
| 5 | +5 | - | - | #5 | - | | |
| 6 | New | - | - | #6 | - | | |
| 7 | New | - | - | #7 | - | | |
| 8 | New | - | - | #8 | - | | |
| 9 | New | - | - | #9 | - | | |
| 10 | New | - | - | #10 | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| OpenAI ChatGPT | 1 |
| Google Dialogflow | 2 |
| Microsoft Azure OpenAI Service | 3 |
| Amazon Lex | 4 |
| IBM Watson Assistant | 5 |
Amazon LexCurrent brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | - | #1 | | |
| 2 | 0 | - | - | - | #2 | | |
| 3 | New | - | - | - | #3 | | |
| 4 | +1 | - | - | - | #4 | | |
| 5 | New | - | - | - | #5 | | |
| 6 | 0 | - | - | - | #6 | | |
| 7 | 0 | - | - | - | #7 | | |
| 8 | New | - | - | - | #8 | | |
| 9 | New | - | - | - | #9 | | |
| 10 | New | - | - | - | #10 | |
Common AI search questions about Conversational Intelligence Software
Q1
Who leads Conversational Intelligence Software in AI answers?
Gong is the most recommended conversational intelligence software brand in the latest AI Brand Index run. The next highest-ranked brands are ZoomInfo Chorus and Fireflies.ai. The engines disagree on the leader. ChatGPT, Google AI Mode and Gemini name Gong first and Perplexity names OpenAI ChatGPT.
Q2
Which cited sources are used for Conversational Intelligence Software?
The most cited sources for conversational intelligence software recommendations are G2, G2 and Gartner, out of 30 tracked sources. Review platforms shape this category: G2 and G2 are the most cited review sources, and review platforms account for 40% of all citations.
Q3
How fresh is this Conversational Intelligence Software ranking?
The AI Brand Index updates every Sunday. In the latest run, CallMiner, Clari Copilot and HubSpot entered the top 10 and Avoma, Salesloft and ZoomInfo Chorus moved three or more positions in the conversational intelligence software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: Conversational Intelligence Software. https://supaintent.com/ai-brand-index/artificial-intelligence-conversational-intelligence-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for Conversational Intelligence Software, including 28 recommended brands and 30 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
Reveal where AI sends your clients
Track prompt-level visibility across ChatGPT, Gemini, Perplexity, and Google AI search. See which competitors win the answer, which sources shape the response, and where your brand is missing.