Dataset size
The latest Review Management Software run found 19 recommended brands and 20 cited sources in AI answers.
Review Management Software
This weekly AI Brand Index shows how AI tools answer buyer questions in the Review Management Software category. SupaIntent asks each LLM the same question: which brands are the most visible, significant, and recommended in that niche. Each system returns its own top. We track what brands are recommended, which cited sources are used and how positions move week to week. Use it to see the freshest AI visibility data for this category.
Updated 9 August 2026
Brands
Category coverage
19
ranked across AI engines
Sources
Evidence base
20
domains cited in answers
Brand sites
Official share
11%
from brand-owned domains
AI model filter
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Birdeye | 1 |
| Yotpo | 2 |
| Bazaarvoice | 3 |
| Okendo | 4 |
| Podium | 5 |
What AI tools say about Review Management Software
Movement
What changed this week?
Birdeye held the top position, but the ranking below it moved sharply: Reputology entered the top 10 this week, while Reputation dropped at least three positions.
Sources
Which sources shape AI answers?
Review platforms shape this category: G2, Capterra and G2 are the most cited review sources, and review platforms account for 47% of all citations.
Engines
Do AI engines agree on the leader?
The engines disagree on the leader. ChatGPT names Okendo, Google AI Mode and Gemini both name Birdeye first, and Perplexity names BirdEye, which does not appear in the top five of any other engine.
Citation-ready
Key facts from this AI Brand Index report
Current leader
Birdeye ranks #1 for Review Management Software in the latest SupaIntent AI Brand Index run.
Top brands
Birdeye, Yotpo, and Bazaarvoice lead Review Management Software across AI answers from ChatGPT, Google AI Mode, Gemini and Perplexity.
Brand sites
G2, Zapier, and Capterra are the most cited brand sites in this category.
Weekly movement
Top 10 onlyEntered the index
New in the top 10
Reputology#9
Biggest gains
Moved up this week
PowerReviews5 to #10
Okendo3 to #4
Biggest losses
Moved down this week
Reputation6 to #14
Unchanged at the top
Leader held position
Birdeyestayed #1
Rank history
Weekly rank changes for the current top 10
| Rank | Brand | Previous | Current | Change | Best |
|---|---|---|---|---|---|
| #1 | #1 | #1 | 0 | #1 | |
| #2 | #2 | #2 | 0 | #1 | |
| #3 | #3 | #3 | 0 | #2 | |
| #4 | #7 | #4 | 3 | #4 | |
| #5 | #4 | #5 | 1 | #3 | |
| #6 | #5 | #6 | 1 | #5 | |
| #7 | #9 | #7 | 2 | #2 | |
| #8 | #6 | #8 | 2 | #6 | |
| #9 | New | #9 | New | #9 | |
| #10 | #15 | #10 | 5 | #9 |
Current brand snapshot
19 brands
| # | Pos. | Brand |  ChatGPT |  Google AI Mode |  Gemini |  Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | #7 | #1 | #1 | #1 | | |
| 2 | 0 | #2 | #3 | #2 | #3 | | |
| 3 | 0 | #4 | #2 | #3 | - | | |
| 4 | +3 | #1 | #6 | #4 | - | | |
| 5 | -1 | #8 | #5 | #7 | #5 | | |
| 6 | -1 | #3 | #9 | #5 | - | | |
| 7 | +2 | - | #4 | - | #2 | | |
| 8 | -2 | - | #7 | #6 | - | | |
| 9 | New | - | - | - | #4 | | |
| 10 | +5 | #5 | - | - | - | | |
| 11 | +2 | #6 | - | - | - | | |
| 12 | New | - | - | - | #6 | | |
| 13 | -2 | #10 | #8 | - | - | | |
| 14 | -6 | #9 | - | - | #9 | | |
| 15 | New | - | - | #8 | - | | |
| 16 | New | - | - | - | #7 | | |
| 17 | -3 | - | #10 | #10 | - | | |
| 18 | New | - | - | #9 | - | | |
| 19 | New | - | - | - | #8 | |
Current source snapshot
20 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 16 | | |
| 2 | 13 | | |
| 3 | 6 | | |
| 4 | 5 | | |
| 5 | 5 | | |
| 6 | 2 | | |
| 7 | BirdeyeOfficial | 2 | |
| 8 | FeefoOfficial | 1 | |
| 9 | 1 | | |
| 10 | 1 | | |
| 11 | 1 | | |
| 12 | PodiumOfficial | 1 | |
| 13 | 1 | | |
| 14 | ReputationOfficial | 1 | |
| 15 | 1 | | |
| 16 | ReviewtrackersOfficial | 1 | |
| 17 | 1 | | |
| 18 | 1 | | |
| 19 | 1 | | |
| 20 | YextOfficial | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Okendo | 1 |
| Yotpo | 2 |
| Reviews.io | 3 |
| Bazaarvoice | 4 |
| PowerReviews | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +8 | #1 | - | - | - | | |
| 2 | +1 | #2 | - | - | - | | |
| 3 | +2 | #3 | - | - | - | | |
| 4 | -2 | #4 | - | - | - | | |
| 5 | New | #5 | - | - | - | | |
| 6 | New | #6 | - | - | - | | |
| 7 | -6 | #7 | - | - | - | | |
| 8 | -1 | #8 | - | - | - | | |
| 9 | -5 | #9 | - | - | - | | |
| 10 | -2 | #10 | - | - | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Birdeye | 1 |
| Bazaarvoice | 2 |
| Yotpo | 3 |
| Trustpilot | 4 |
| Podium | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | #1 | - | - | | |
| 2 | +1 | - | #2 | - | - | | |
| 3 | +1 | - | #3 | - | - | | |
| 4 | +6 | - | #4 | - | - | | |
| 5 | -3 | - | #5 | - | - | | |
| 6 | +2 | - | #6 | - | - | | |
| 7 | -1 | - | #7 | - | - | | |
| 8 | +1 | - | #8 | - | - | | |
| 9 | -4 | - | #9 | - | - | | |
| 10 | -3 | - | #10 | - | - | |
Current source snapshot
11 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 7 | | |
| 2 | BirdeyeOfficial | 2 | |
| 3 | 2 | | |
| 4 | 2 | | |
| 5 | 1 | | |
| 6 | 1 | | |
| 7 | 1 | | |
| 8 | 1 | | |
| 9 | 1 | | |
| 10 | ReviewtrackersOfficial | 1 | |
| 11 | 1 | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| Birdeye | 1 |
| Yotpo | 2 |
| Bazaarvoice | 3 |
| Okendo | 4 |
| REVIEWS.io | 5 |
Current brand snapshot
10 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | +2 | - | - | #1 | - | | |
| 2 | 0 | - | - | #2 | - | | |
| 3 | -2 | - | - | #3 | - | | |
| 4 | 0 | - | - | #4 | - | | |
| 5 | 0 | - | - | #5 | - | | |
| 6 | +1 | - | - | #6 | - | | |
| 7 | +1 | - | - | #7 | - | | |
| 8 | New | - | - | #8 | - | | |
| 9 | New | - | - | #9 | - | | |
| 10 | New | - | - | #10 | - | |
Position history
Position history chart for the top brands in this AI Brand Index category. Lower rank numbers mean stronger visibility.
| Brand | Latest rank |
|---|---|
| BirdEye | 1 |
| Trustpilot for Business | 2 |
| Yotpo | 3 |
| Reputology | 4 |
| Podium | 5 |
Current brand snapshot
9 brands
| # | Pos. | Brand | ChatGPT | Google AI Mode | Gemini | Perplexity | Seen in |
|---|---|---|---|---|---|---|---|
| 1 | 0 | - | - | - | #1 | | |
| 2 | New | - | - | - | #2 | | |
| 3 | 0 | - | - | - | #3 | | |
| 4 | New | - | - | - | #4 | | |
| 5 | 0 | - | - | - | #5 | | |
| 6 | New | - | - | - | #6 | | |
| 7 | New | - | - | - | #7 | | |
| 8 | New | - | - | - | #8 | | |
| 9 | New | - | - | - | #9 | |
Current source snapshot
6 sources
| # | Source | Ment.Mentions | LLMs |
|---|---|---|---|
| 1 | 3 | | |
| 2 | 3 | | |
| 3 | 1 | | |
| 4 | 1 | | |
| 5 | 1 | | |
| 6 | 1 | |
Common AI search questions about Review Management Software
Q1
Who leads Review Management Software in AI answers?
Birdeye is the most recommended review management software brand in the latest AI Brand Index run. The next highest-ranked brands are Yotpo and Bazaarvoice. The engines disagree on the leader. ChatGPT names Okendo, Google AI Mode and Gemini both name Birdeye first, and Perplexity names BirdEye.
Q2
Which cited sources are used for Review Management Software?
The most cited sources for review management software recommendations are G2, Zapier and Capterra, out of 20 tracked sources. Review platforms shape this category: G2, Capterra and G2 are the most cited review sources, and review platforms account for 47% of all citations.
Q3
How fresh is this Review Management Software ranking?
The AI Brand Index updates every Sunday. In the latest run, Reputology entered the top 10 and Reputation, PowerReviews and Okendo moved three or more positions in the review management software index.
How to cite this report
Cite the canonical SupaIntent report page when referencing this AI visibility ranking.
SupaIntent AI Brand Index: Review Management Software. https://supaintent.com/ai-brand-index/commerce-e-commerce-software-review-management-software
Report data
Download the same ranking data used by the chart, tables and Dataset schema.
AI Brand Index methodology
Rankings use collected AI answers, cited sources, brand-site matching, and provider-level position history.
- SupaIntent measures buying-intent AI answers across ChatGPT, Google AI Mode, Gemini and Perplexity.
- This report uses the latest observed AI answers for Review Management Software, including 19 recommended brands and 20 cited sources.
- Brand sites are identified from official domains and subdomains, then separated from review, community and publisher sources.
- Weekly movement compares the latest rank with the previous collected position for each brand.
Reveal where AI sends your clients
Track prompt-level visibility across ChatGPT, Gemini, Perplexity, and Google AI search. See which competitors win the answer, which sources shape the response, and where your brand is missing.